Privacy Policy

Last updated 23 August 2026

This policy explains what YoteSayar collects when you use the website, the mobile and desktop apps, or the Android TV app, why we collect it, who it is shared with, and how long we keep it.

Who we are

YoteSayar is an English learning service built around movies, series and ebooks. In this policy, “we” and “YoteSayar” mean the YoteSayar service, and “you” means the person using it.

For any question about this policy or your data, write to support@yotesayar.com.

What we collect

Account details.Your name, email address and a securely hashed password. If you sign in with Google we receive your name, email address and profile picture from Google — never your Google password.

Devices and sessions. A sign-in token per device and the device name, so an account can keep two active devices and you can sign a device out.

Security records. IP address, browser and device type, and the action performed, kept as a security audit log. This is how we detect abuse of the AI features and unauthorised access.

Learning and viewing activity. Watch progress, viewing sessions, saved vocabulary, course and lesson progress, grammar and speaking practice attempts, English level test results, ebook reading progress, bookmarks, highlights and notes.

AI requests. The word or sentence you look up and the explanation returned, and questions asked of the in-app assistant together with its answer. These are stored so we can support you and prevent abuse.

Payments. The plan, amount, payment method, status and gateway reference for each Premium purchase. Card and wallet credentials are handled by the payment provider and never reach our servers.

Email delivery records. Which notification was sent to which address, whether it succeeded, and a short failure message.

Support messages. Anything you send us through the in-app report and feedback form.

What we never store

  • Your password in readable form — only a one-way hash.
  • Verification, password reset and Child Lock codes in readable form — only short-lived hashes.
  • Payment card numbers, wallet PINs or banking credentials.
  • The content of the emails we send you.

Why we use it

  • To run your account, sign you in and keep your progress in sync across devices.
  • To provide the learning features you ask for, including AI explanations and translations.
  • To take payment for Premium and to give you the access you paid for.
  • To send you account emails: verification, password reset, Premium activation and gift coupons.
  • To keep the service safe: enforcing rate limits, device limits and Child Lock, and detecting abuse.
  • To fix problems and improve the service.

Who we share it with

We do not sell your data. We share only what a provider needs to do its job for us:

  • AI providers receive the word, sentence or question you submit so an explanation can be generated. They do not receive your name or email address.
  • The payment gateway receives what it needs to process your payment.
  • Our email provider receives your email address to deliver account emails.
  • Hosting, storage and CDN providers process data on our behalf to serve the site, the media and the files.
  • Google, only if you choose to sign in with Google.

Some of these providers operate outside Myanmar, so your data may be processed abroad. We may also disclose data where the law requires it.

How long we keep it

Account data is kept while your account exists. Email delivery records are removed automatically after 180 days. Security and abuse records are kept as long as needed to protect the service. When you ask us to delete your account we remove your personal data, except records we must keep for accounting or fraud prevention.

Your choices

  • See and change your name, email address and password in your profile.
  • Sign out a device you no longer use from device management.
  • See your own AI activity and purchase history in your profile.
  • Ask us for a copy of your data, or ask us to delete your account, by emailing us.

Children

YoteSayar is not intended for children under 13. Child Lock lets an adult limit the catalogue by age rating on their own account; it does not create a separate account for a child.

Changes to this policy

If we change this policy we will update the date at the top of this page, and we will tell you in the app when the change is significant.